United Airlines (UA) came into existence after the amalgamation of numerous carriers in the 1920s. However, the official establishment of this airline occurred in March 1931. Today, it is operating as a leading air operator in America. Its operations are managed via the United Airlines Corporate Office, located in the Willis Tower, Chicago, Illinois, U.S.

The airline has a total of 8 hubs situated in Denver, Newark, San Francisco, Guam, Washington-Dulles, Chicago, Houston, and Los Angeles. It has also ranked as one of the largest airlines in the world in terms of fleet size, passengers served, and revenue generated.

Being a top-notch air operator, United Air Lines, Inc. is known for offering flier-centric services such as flexible policies, reasonably-priced airfares, special discounts, and more. For offering these, its corporate office assumes a central role.

United Airlines Corporate Office & Headquarters Details

The UA/United Airlines Corporate Headquarters is the sole body that centrally manages its air travel operations. Be it passenger flights, freight facilities, or mechanical concerns, the UA HQ team takes the necessary actions to keep these on track. Besides, this division also ensures that all flight/travel policies are regulated and global guidelines i.e. TSA rules are well-implemented.

In case customers/flyers want to reach out to the United Headquarters for any specific issue i.e. pending complaints, or requests, they can consider the contact details given in the following table:

United Airlines Headquarters Address:United Airlines Inc., Willis Tower, 233 South Wacker Drive, Chicago, Illinois, 60606, United States
Phone Number:(800) 864-8331
Email Address:customercare@united.com
United Airlines Website:http://www.united.com/
Social Media Links:Facebook: https://www.facebook.com/United/
Twitter: https://twitter.com/united
Instagram: https://www.instagram.com/united/
LinkedIn: https://www.linkedin.com/company/united-airlines/
YouTube: https://www.youtube.com/united
TikTok: https://www.tiktok.com/@united

United Airlines Corporate Office Map

To know the United Airlines Corporate Office location and directions, travelers can utilize a map. It will indicate the total distance from the current location to the HQ Office. In addition to this, one can make the best of this map to find the shortest route as well as the appropriate transportation points.

Mon Open 8:00 AM – 5:00 PM

Tue Open 8:00 AM – 5:00 PM

Wed Open 8:00 AM – 5:00 PM

Thu Open 8:00 AM – 5:00 PM

Fri Open 8:00 AM – 5:00 PM

Sat Closed

Sun Closed

United Airlines Executive Customer Service Contacts

United Airlines has specific customer service contacts for each type of query to speed up the process of resolving it. Passengers can choose to dial the number according to their concerns and get adequate solutions.

Here is the list of phone numbers:

Query/Concern TypeContact Numbers
Group Travel1-800-426-1122 (United States, Canada)
Baggage and Related Issues1-800-335-2247 (US, Canada)
001-866-563-3244 (For other countries)
+800-33-55-2247 (With country access code/for Europe and Asia Pacific)
New Reservations1-800-864-8331 (Press 2)
Assistance for Existing Bookings1-800-864-8331 (Press 3)
Flight Status1-800-824-6200
MileagePlus1-800-421-4655 (Available between 7:00 A.M. and 12:00 A.M., Monday to Sunday)
Accessibility Helpdesk (24 hours)TDD/TTY: 1-800-323-0170
Receipt and Other Related Services1-800-490-2021

Note: On its website, UA has special numbers for language/region-specific queries.

How to Resolve a Problem with United Airlines?

With United Airlines, passengers get multiple modes to connect regarding pre-travel and post-travel concerns/problems. For quick solutions, they can choose to contact United officials via phone calls. The United Airlines Corporate Headquarters address should be utilized for a visit.

Detailed information about the methods to find solutions and resolve issues with UA has been given here:

Online Form:

The website of United Airlines has the “Help Center” option through which passengers can choose the relevant issue they are facing and fill out the form available. For instance, if a passenger needs assistance regarding group travel, he or she can fill out the “Request Form” to seek professional help and detailed information.

Via Phone Calls:

United Airlines has dedicated phone lines to resolve a problem. Travelers just need to get the official contact number from the “Help Center” option for quick solutions. For example, a traveler can dial the phone number +1-800-426-1122 (US, Canada) to get information about group travel.

Through Airport/City Office Visits:

In case a flyer’s issue/complaint is precise and personal assistance is desirable, he/she can head to the nearest airport/city office of UA. Flyers can also reach out to the United Airlines Corporate Office for complaints and updates.

Be it quick information about the policies or assistance regarding compensation, a flier can dial the United Airlines Corporate Headquarters phone numbers or pay a visit. This body attempts to manage such concerns in addition to providing flight services and information regarding these.


How do I contact United Airlines headquarters?

Passengers can contact the UA Headquarters via phone calls, emails, and in-person visits.

Where does United have corporate offices?

The corporate office of United Airlines is in the Willis Tower, Chicago.

Can I reach United Airlines customer service via text?

Passengers can reach out to the UA customer service by texting at (800) 864-8331.

Where can I reach United Airlines customer service in writing?

One can write and share queries/concerns to UA’s email ID – customercare@united.com.

How do you contact United’s Central Baggage Service and Lost and Found?

For baggage issues, use the United’s Central Baggage Service number 1-800-335-2247 (US, Canada) and 001-866-563-3244 (Others).